Privacy Policy

Last updated: February 8, 2026

1. Information We Collect

We collect information you provide directly to us when you use CivicTrack. This includes:

  • Account Information: When you register, we collect your email address and name.
  • Report Data: Information you include in issue reports, such as descriptions, location data, and photos.
  • Usage Data: We may collect information about how you access and use our services.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services.
  • Process and display public issue reports.
  • Send you technical notices and support messages.
  • Detect and prevent fraud and abuse.

3. Public Nature of Reports

Important: Issues you report on CivicTrack are public. The description, location, and photos you provide will be visible to other users. Do not include sensitive personal information in your public reports.

4. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@civictrack.org.